Hotel & Restaurant Operations

Overview

Associate in Science Degree (63-64 credits)
The Associate in Science, Hotel/Restaurant Operations, is a four-semester program of study. The program is designed to help students acquire both the knowledge and practical skills necessary to successfully qualify for work in various capacities in hotels and to transfer to a four-year program. It prepares students for employment in hotel and resort front office, concierge, reservations, housekeeping, sales and uniformed services positions. The program also prepares students for transfer to a four-year travel industry management program.

Certificate of Completion (14 credits)
The Certificate of Completion, Hotel/Restaurant Operations, is a one-semester program of study. Through this program, students will exit with the job skills necessary to qualify for entry-level positions in hotel housekeeping/laundry departments and in front office and uniformed services departments. Development of housekeeping and front office technical skills, appropriate math and communication skills, as well as development of guest relations techniques, service attitudes, and professionalism are stressed. The program is recommended for students who plan to seek immediate employment as reservationists, housekeepers, laundry workers, hotel front desk clerks, PBX operators, uniformed services personnel and concierge.